Terms of Service

Last updated: 22 July 2026

These Terms of Service ("Terms") govern your access to and use of the OET Ultimacy website and services at www.oetultimacy.com (the "Service"). By creating an account or using the Service, you agree to these Terms. If you do not agree, please do not use the Service.

1. About the Service

OET Ultimacy is an online preparation platform for the Occupational English Test (OET). It offers courses, practice tools, mock exams, a study planner, exam recalls, and related educational content. The Service is operated from Egypt by Dr Ahmed Elgendy.

2. Independent Provider

OET is a trademark of Cambridge Boxhill Language Assessment (CBLA). OET Ultimacy is an independent preparation provider and is not affiliated with, endorsed by, or sponsored by CBLA or the makers of the OET exam.

3. Accounts and Eligibility

• You must be at least 18 years old, or the age of majority in your country, to create an account.
• You agree to provide accurate information and to keep your sign-in method (email inbox or Google account) secure.
• Accounts are personal. One account per person; sharing an account or its access with others is not permitted.
• You are responsible for all activity that happens under your account.

4. Memberships and Payment

• Parts of the Service are free; premium content and courses require a paid membership.
• Payments are arranged directly with our team through the contact channels listed on the site (for example bank transfer or mobile wallet). The website itself does not collect card details.
• The price, duration, and scope of your membership are those agreed at the time of purchase. Access is activated after payment is confirmed.
• If you believe you are entitled to a refund, contact us at support@oetultimacy.com. Refund requests are assessed case by case.
• We may change prices for future purchases; changes never affect a membership you have already paid for.

5. Acceptable Use

The Service and its materials are for your personal, non-commercial exam preparation. You agree not to:

• Share, resell, or transfer your account or access to paid content.
• Copy, download, record, screenshot for redistribution, republish, or otherwise redistribute course materials, mock exams, or other content.
• Scrape the Service, use automated tools to extract content, or attempt to bypass access controls.
• Interfere with or disrupt the operation of the Service.
• Submit unlawful, infringing, or abusive content, or impersonate any person.

Violation of this section may result in immediate suspension or termination of your account without refund.

6. Intellectual Property

All content on the Service, including lectures, practice materials, mock exams, software, and design, is owned by OET Ultimacy. We grant you a limited, personal, non-exclusive, non-transferable, revocable licence to access the content you are entitled to, for your own exam preparation only.

7. Your Content

You may submit content to the Service, such as exam recall reports, questions and comments to your instructor, and testimonials. You keep ownership of what you submit, and you grant OET Ultimacy a worldwide, non-exclusive, royalty-free licence to host, display, and use that content to operate and promote the Service. You confirm that anything you submit does not violate any law or the rights of any third party, and does not include personal data of other people.

8. Third-Party Services

The Service integrates optional third-party services, such as Sign in with Google and Telegram notifications. Your use of those services is also governed by their own terms and privacy policies, and we are not responsible for third-party services.

9. Availability and Changes to the Service

We continuously improve the Service and may add, change, or remove features. We strive to keep the Service available at all times but do not guarantee uninterrupted access; maintenance, updates, or events outside our control may cause temporary interruptions.

10. Educational Disclaimer

The Service is provided "as is". It is an educational product: while our materials and methods are designed to maximise your chances, no preparation provider can guarantee a specific OET score or exam outcome, and we do not make any such guarantee.

11. Limitation of Liability

To the maximum extent permitted by law, OET Ultimacy is not liable for any indirect, incidental, or consequential damages arising from your use of the Service. Our total liability for any claim related to the Service is limited to the amount you paid us in the 12 months before the claim arose.

12. Termination

You may stop using the Service at any time and may request deletion of your account as described in our Privacy Policy. We may suspend or terminate accounts that breach these Terms. Sections that by their nature should survive termination (such as intellectual property, disclaimers, and limitation of liability) survive.

13. Governing Law

These Terms are governed by the laws of the Arab Republic of Egypt, and any dispute arising from them or from the Service is subject to the jurisdiction of the Egyptian courts.

14. Changes to These Terms

We may update these Terms from time to time. The updated version will be posted on this page with a new "Last updated" date, and your continued use of the Service after an update means you accept the revised Terms.

15. Contact Us

For any question about these Terms, contact us at support@oetultimacy.com.

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